Please read the following Terms & Conditions carefully, as the use of this website and ordering products from it, means that you agree to them.

Ordering From Pedal Pushers: Orders for products displayed can be taken via the website or by emailing us to request a telephone contact. When you place an order with us, you will receive an e-mail confirming your order with us. This e-mail will give details of the goods you have ordered; however, this is an automatic confirmation of your order and does not guarantee that we shall be able to meet your order.

Pricing: All prices shown are displayed in £ pounds sterling and include, where appropriate VAT or any additional charges. We make every effort to ensure that all prices displayed at Pedal Pushers, are accurate; however, errors may occur. If we discover that an item has been offered for sale at an incorrect price (either above or below the intended price) we shall make every effort to contact you and inform you of the correct price. If the correct price is not satisfactory to you, you have the option of immediately cancelling your order and receiving a refund, or making the additional payment (if required) to allow your order to proceed. If we cannot contact you, we shall treat the order as cancelled.

The cost of delivery for your order will be shown before you submit your credit card details, or confirm your order.

Out of Stock Items: Items that are shown as being 'Out Of Stock' may also offer the option to 'pre-order'. Items are shown this way because we are expecting a delivery of the item from our suppliers within 7 - 14 days from the date the item is shown as being 'out of stock'. Whenever you order an item that has been highlighted as being 'Out-Of-Stock' or available on a 'Pre-Order' basis, we shall inform you within 5 working days of the expected delivery date of the item. If the delivery date is not suitable for you, you may cancel your order and receive a refund.

Note: Items that are out of stock with no expected delivery date, or where our expected delivery date exceeds 14 days, are normally removed from the Pedal Pushers website.

Pedal Pushers accepts no responsibility for any losses caused by late or delayed delivery. This does not affect your statutory rights as a consumer.

Liability: The Pedal Pushers website is provided on an 'as is' basis - we make no guarantee that our website will be error free, or be available on an uninterrupted basis. We shall not be held responsible to you if we are unable to provide any of our internet services to you for any reasons outside our control. Unless we are negligent, we shall not be responsible for any loss you may incur, loss or destruction of data or any other loss you may incur from the use of our internet services. We will not be responsible for any losses resulting from your use, or your inability to use our website - or resulting from unauthorised access to, or alteration to your transmissions, or data in circumstances beyond our control.This does not affect your statutory rights as a consumer.

Copyrights & Trademarks: All design, images, logo's, graphics, photography, text as displayed on our website, are protected under copyright, trademarks and other intellectual property rights. You may view, copy and print portions of our website for the sole purpose of placing and recording an order with us. Pedal Pushers respects the intellectual property rights of others - if you feel that we have infringed your own intellectual property, please inform us as soon as possible.

Complaints Procedure: We will take any complaints seriously at Pedal Pushers - indeed we will view any complaints as an opportunity to improve our service. If we receive a complaint from any customer, we will acknowledge receipt of it within 5 working days, and deal with it in an appropriate, honest and speedy manner. We shall make every effort to advise you of the timescale in dealing with your complaint. We shall keep you informed throughout the process of dealing with your complaint.

Making a Complaint: You can make a complaint by using our Contact Page and selecting Complaint as the topic:

or make a written complaint addressed to :

Complaints
Pedal Pushers Limited
Hedley Grange
Hedley on the Hill
Northumberland
NE43 7SN

Further Questions: If you have any questions regarding our Terms and Conditions, please contact us using our Contact Page

Pedal Pushers Limited is a company registered in England and Wales with company number 04569153

Registered Address:

Hedley Grange
Hedley on the Hill
Northumberland
NE43 7SN

VAT #: 836 4832 08