Pedal Pushers Limited receives praise for customer service in SafeBuy survey, reporting to the Office of Fair Trading

Offer evening/weekend deliveries.

I don't think you could improve.

I could not believe it when I telephoned at 9pm in the evening and someone was there to help and advise me!

It works fine, but there is always room for improvement. Not that I have any complaints. Thankyou for a reliable and pleasant service.

I would like to use PAYPAL as an option for payment if possible in the future as with a lot of customers our details are already in and it speeds up the purchase. (No typing in card details and the like)

Service was good.

Fantastic service and very swift delivery - thank you for your help. The sandpit has already seen a lot of active service!

My only feedback as relates the product itself was that the hinges weren't the same as those illustrated on the plans and don't allow assembly of the lid exactly as intended. The drill holes in the hinges are too close to the hinge lines. If you could pass this on to the manufacturer, it would be great. I realise this is, however, completely out of your control!

Thanks again for a fantastic service - we were very impressed.

REMIND US NUTS HERE IN THE UNITED STATES OF THE MONEY CONVERSION. I HAD TOTALLY FORGOTTEN ABOUT THAT. MY FAULT NOT YOURS. BUT I AM VERY HAPPY WITH MY PURCHASE AND WOULD DO IT AGAIN.
THANKS FOR MAKING MY GRANDKIDS SO HAPPY.

EASIEST PROCEDURES FOR INTERNATIONAL BUYERS.

i dont think you could

Does not appear to need improving

I was very pleased.

Maybe have more sizes in your products ie. 5-6 years. The Item did fit but was a bit short but we bought leggings to go underneath . It was for an Ugly Bug's Ball at school and might I add she was the best dressed Ladybird there thanks to your outfit .

Very good service, thank you

I was very pleased with the service I got, impressed actually.

Get rid of DHL

Nothing springs to mind. Very happy with the service and the level of communication I received. Would use you again should the need arise.

Excellent

Service what top class, not sure how you could ! Many thanks Ciaran

the only problem encountered was a misleading discount on the web site which was found not to be up to date but on emailing direct received free gift as compensation for the misunderstanding so very happy with service

Everything was great i knew when ordering my cart that they were just released.E mails kept me upto date with delivery

Thanks Ross Craig

I think your company is wonderful and the products you sell are special and not seen anywhere else. i always check your website when i have a "special" present to get - i dont always buy from you - but i love your stuff.

It is fine as it is

no improvement neccessary, very user friendly.

very good customer service received goods very promptly

I was impressed by the service and the speed of delivery. Not much else to improve. Only comment would be try and ensure you have a wide range as children always choose the model that you don't stock!

No improvement needed

I don't think it could be improved

Couldn't improve - excellent service and very pleasant people to do business with. Highly recommended

I found the whole shopping experience fantastic and can not think of a way for it to improve. Will definitely use this site again!!

Really happy with the service. Staff really nice and friendly and item well packaged.

n/a all ok

To be honest my experience to date has been very satisfactory so i have no suggestions to make.

I don't think you could.